Pricing Details

Ticket prices are set by event organisers and are displayed on the event page and at checkout before you confirm payment.

Ticket prices

• Ticket prices are determined by the organiser for each event.
• If multiple ticket categories exist (e.g., Early Bird, Regular, VIP), each category's price will be shown clearly.

Platform / convenience fees

• In some cases, a platform/service/convenience fee may be added at checkout.
• Any such fee will be clearly displayed before you confirm payment.
• Where applicable, platform/service fees may be non-refundable unless stated otherwise at checkout.

Taxes

• Applicable taxes (e.g., GST) may be charged depending on the event and the organiser's invoicing/tax treatment.
• Any taxes (if applicable) will be shown at checkout before payment.

What you will see before paying

Before you complete your payment, you will see a breakdown including:

• Base ticket price(s)
• Any platform/service fees (if charged)
• Taxes (if applicable)
• Total payable amount

Refunds

Refund eligibility depends on the organiser's policy shown on the event page and/or at checkout, plus Thumpn's platform policy. Approved refunds are typically processed within 7–10 business days (bank timelines may vary). For details, refer to the Cancellation & Refund Policy page.